B.G.E.V·Consultancy
Home Services About Start a conversation
§ 01 · At a glance

Three services, deployed independently or together.

01

AI Implementation Consulting

On-site assessment of how your business actually runs, followed by a practical AI roadmap. Clients typically see up to 40% efficiency gains across targeted workflows.

Read more ↓
02

Automation & Workflows

Custom workflow automations that connect the tools you already use. Voice receptionists, invoice pipelines, email summarisers, document processors.

Read more ↓
03

AI Agents

Autonomous systems that think, decide and act. Handling multi-step tasks end-to-end, 24/7, without human input. Built on secure infrastructure with post-install support.

Read more ↓
§ 02 · Service 01

AI Implementation Consulting.

Whether you're already using AI or haven't started yet, our consulting helps you navigate the path from curiosity to real results. We come in, map where time is being lost across your operations, and give you a practical roadmap built around your business. Not a generic framework.

For teams not yet using AI, we assess workflows and identify the highest-impact opportunities. For teams already using AI, we work hands-on with your systems to troubleshoot bottlenecks, tune setups that aren't delivering, and make sure the tools you've already paid for are earning their keep.

What we help with

Business assessmentAI opportunity identification across departments.
TroubleshootingTool implementation & integration challenges.
Workflow optimisationTuning existing AI setups for better results.
Strategic planningAdoption roadmaps scoped around outcomes.
Prompt engineeringBuilt for your use cases, not generic templates.
Change managementSo the tool actually gets used once we leave.
ROI measurementSo you know what it's earning.
Vendor adviceHonest guidance on platforms, models & fit.
Delivery options
i.Initial assessment & recommendations
ii.One-to-one consulting sessions
iii.Team workshops
iv.Ongoing advisory retainer
v.Project-based engagements
Outcomes

A clear roadmap for AI adoption, resolved implementation blockers, improved workflow efficiency, and AI tools working the way they should.

§ 03 · Service 02

Automation & Workflows.

Custom workflow automations that take repetitive work off your team's plate. We build on a secure, enterprise-grade automation stack that connects directly to the tools your business already uses. Emails get summarised. Invoices get processed. Enquiries get answered. All in the background, every day, without anyone needing to think about it.

Every workflow is customised to your business from proven frameworks, so you get the speed of a refined delivery process with the fit of a bespoke build. We handle the build and ongoing maintenance. You get full documentation, clear handover, and a system that earns its keep from day one.

What we build

Voice receptionistsAI answers calls, captures enquiries, routes urgent jobs.
Invoice pipelinesExtracted, validated, filed & flagged.
Email summarisersInbox triage, daily digests, action items surfaced.
ChatbotsWebsite & messaging bots trained on your business.
Document processorsQuotes, reports & client docs from templates.
Custom buildsAnything else you do manually that follows a pattern.

Three tiers, scoped to fit

EssentialsSingle-trigger workflows for focused problems. Fast to ship, quick payoff.
StandardMulti-step workflows with integrations, conditional logic and error handling. The core of most engagements.
AdvancedComplex builds with multiple tools, RAG, CRM sync, approval flows and analytics.
What's included
i.Discovery & workflow scoping
ii.Build on secure, enterprise-grade infrastructure
iii.Integration with your existing tools
iv.Full testing before go-live
v.Written documentation for every workflow
vi.Ongoing monitoring, updates & support
Delivery model

We handle the build and ongoing maintenance. You get full documentation and a system designed to run reliably for years.

Perfect for

Businesses handling high volumes of repetitive admin, teams wanting to scale without adding headcount, or owners who already know where the time is going and want it back.

§ 04 · Service 03

AI Agents.

Agents are a step beyond workflows. They're autonomous systems that think, decide and act, handling complex multi-step tasks end-to-end without a human in the loop. We design, build and deploy them inside your business on secure infrastructure.

We start by mapping your repetitive workflows and pinpointing which tasks are best suited for full automation. Then we architect the agent (its decision logic, data sources, triggers and actions) around your specific process. We build, test exhaustively across real scenarios, and iterate until it works flawlessly. Your team is trained to manage and monitor it. You own it from day one.

Common use cases

Employee Q&AAnswering questions on policies & procedures.
Lead qualificationInbound leads qualified and routed to the right person.
Customer enquiriesRoutine requests handled, day and night.
Report generationPulled from multiple data sources on demand.
SchedulingCalendar & booking management.
Compliance checksCross-referencing across policy documents.

Our process

IdentifyMap workflows & pinpoint what's automatable.
DesignArchitect the agent around your specific process.
Build & TestBuilt on secure infrastructure, tested across real scenarios.
Deploy & TrainYour team learns to manage & oversee. You own it.
What's included
i.Initial workflow assessment & agent design
ii.Secure build & configuration
iii.Full testing & quality assurance
iv.Team training on management & oversight
v.Complete documentation
vi.90 days of post-installation support
Key stats
Uptime24/7, always working
Support90-day post-install
OversightZero human input required
Perfect for

Businesses with repetitive admin tasks, teams spending too much time on routine enquiries, or operations looking to scale without adding headcount.

§ 05 · Compared

How they stack up.

A quick side-by-side so you can see which discipline matches where you are. Most engagements start with Consulting and move into Workflows or Agents once the scope is clear.

Dimension 01 Consulting 02 Workflows 03 Agents
Best for Figuring out what to do and where AI fits. Automating defined, repeatable tasks in the background. Autonomous multi-step decisions without a human in the loop.
Engagement shape Advisory sessions, assessments, roadmaps. Build + ongoing monitoring. Install + ongoing monitoring.
Typical timeline Days to weeks. 2 to 6 weeks per build. 4 to 8 weeks per agent.
Human oversight Heavy. You make the calls. Low. Runs quietly in the background. Near-zero, by design.
What you get Recommendations, roadmap, prompt libraries. Production workflows + full documentation. Deployed agent + training + documentation.
Ongoing Optional advisory retainer. Monitoring, updates & support. Monitoring, updates & 90-day support.
Starts with A conversation. A scoping call. A workflow assessment.
§ 06 · Begin

Not sure which service is right for you?

Start with a free discovery call. We'll assess your business, identify the highest-impact opportunities, and recommend the right approach for your team. No obligation either way.

Book a discovery call ↗
B.G.E.V·Consultancy

An AI consultancy for ambitious SMEs across the Scottish Highlands. Based in Inverness.

Practice

  • Consulting
  • Automation & Workflows
  • AI Agents
  • Approach

Firm

  • About
  • Thesis
  • FAQ
  • Contact

Reach

  • Ben.Gordon@bgevconsultancy.com
  • Inverness, Scotland
© 2026 B.G.E.V Consultancy. All rights reserved. Est. Inverness · MMXXVI
0